Policies

Terms and Conditions

All prices and terms are subject to change without notice.
Terms:  Net 30 days

Credit Policy:

  • Accounts over 30 days are subject to finance charges of 1%.
  • New accounts will be shipped C.O.D. or paid for by Visa/MasterCard/American Express credit card pending the establishment of approved credit through normal trade references.

Shipping Policy:

  • All Shipments are made at the customer’s expense.
  • Shipping and Handling charges will be on all invoices.
  • All shipments are F.O.B. Precision Tool Technologies Manufacturing Facilities.
  • Shipping instructions should be specified when the order is placed.
  • Upon receipt, check cartons carefully. Note on delivery receipt any damages or abnormality. Delivery receipts signed complete, without any noted discrepancies will not be the responsibility of Precision Tool Technologies, Inc. Claims for damage, visible or concealed, cannot be filed by Precision Tool Technologies.

Return Policy:

1) Goods  will be accepted for return for the following reasons

  • Transport damage
  • Engineering review
  • Arrived defective
  • Difference in quantity
  • Supplied by error
  • Ordered by error
  • Changed mind

To return goods, you must complete a Precision Tool Technologies RMA request form and receive an RMA number. This form can be obtained from out website www.precisiontooltech.com or by contacting a Customer Service Representative by telephone at 1-800-450-8665. Returns will not be accepted without an RMA Number.

2) You will be asked to supply the following information on the form:

  • Reason you wish to return the goods;
  • Quantity, description, and part number of goods;
  • Sales Order Number, Pack Slip Number, or Invoice Number;
  • Instructions on whether to replace or credit order;

3) Shipment must be sent prepaid by Customer, Freight collect shipments will not be accepted, and goods will be returned to sender.

4) Please pack all articles carefully to prevent damage in shipment (contact us if you need to replace original packaging). Label the package clearly with the RMA number and send it to:

Precision Tool Technologies
309 NW 13th Avenue
Little Falls, MN 56345